Volkswagen Technician

Description
VW Certified Technicians! Herzog-Meier Auto Center is a sixty-plus year old, highly respected automotive facility just outside Portland located in Beaverton, Oregon. We recognize that the key to growth is to surround ourselves with great employees. In turn our great employees provide the level of comfort, sales, quality and support all customers wish to receive.The Service Technician's primary responsibilities include performing all warranty and non-warranty inspections, diagnostic, maintenance, and repair work assigned to him or her. Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance; completing the job correctly, cleanly, honestly, and on time for every service visit is the goal. 

Requirements
- Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
- Ensure that common courtesy is shown toward all customers you come into contact with
- While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
- Keep up to date with all technical publications, Service Communications and Assist terminal operations
- Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
- Address all original customer concerns before moving onto additional sales
- Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to factory recommendation
- Ensure the customer's vehicle is returned as clean, or cleaner than when it arrived
- Participate in any Factory, or in-house sponsored training programs offered to you
- Complete all paper or computer work completely and correctly, then ensure all required shop forms are printed and turned in
- Perform any other duties assigned by the Service Manager, ASM or Group Leader
- Always come to work on time, ready to work, and in a clean uniform 

Ideal Candidates Will Have:
- Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on VW vehicles
- Proven track record of achieving or over-achieving goals
- Outstanding communication skills
- Professional appearance and work ethic
- Great attitude with a high-energy personality
- Superior customer service skills
- Ability to read and comprehend instructions
- Ability to exercise good judgment
- Valid driver's license and good driving record 

Required Education
High school diploma or equivalent. Preferred to be VW certified or credentials to be re-certified for VW. Preferred to have technical aptitude displayed by ASE certification. Preferred to have technical or trade school degree. 

Compensation
High school diploma or equivalent. Preferred to be VW certified or credentials to be re-certified for VW. Preferred to have technical aptitude displayed by ASE certification. Preferred to have technical or trade school degree. 


 

Contact

Herzog-Meier

4275 SW 139th Way
Directions Beaverton, OR 97005

  • Sales: (877) 738-1870
  • Service: (877) 364-4406
  • Parts: 503-372-3250

Hours

  • Monday 9am-8pm
  • Tuesday 9am-8pm
  • Wednesday 9am-8pm
  • Thursday 9am-8pm
  • Friday 9am-8pm
  • Saturday 9am-8pm
  • Sunday 10am-7pm